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5th May 2018 by foodfraudadvisors

Fraudulent practices cost chicken processor £37m

A large chicken processing business, 2 Sisters was the biggest supplier of supermarket chicken in the United Kingdom with a turnover of £1.1 billion in 2017.  During that year, an undercover investigation revealed poor hygiene practices and tampering with date codes was taking place at one of the firm’s processing plants in West Bromwich.  Investigators also alleged that products returned from distribution centres that should have been destroyed were repackaged as if they were fresh, and that the ‘kill dates’ for chickens were deliberately misrepresented so as to extend the expiry date of the finished products.

The Food Standards Agency investigated and in addition found fraudulent practices within the Salmonella testing of the carcasses.  Salmonella testing is a regulatory requirement in the United Kingdom.  In the wake of the investigations, operations at one plant were suspended for 2 weeks, while another was closed permanently.  In April, it was announced that another plant, in Scotland will be closed later this year.

This week, 2 Sisters reported losses of £38 million for the year, a figure that was reported to have ‘ballooned’ by 80% after the fraudulent practices were uncovered.

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Filed Under: Food Fraud, Impact of Food Fraud Tagged With: chicken, expiry date fraud, food fraud, food safety, impact of food fraud

10th June 2017 by Karen Constable

Letter from Thailand – food fraud, food safety, food excellence

The World of Food Safety Conference was held in Bangkok in conjunction with THAIFEX in early June 2017.  Delegates represented large and medium sized food businesses in South East Asia as well as government and trade organisations.  Thai, Singaporean, Malaysian and Myanmar delegates dominated the group.  The attendees were hungry for knowledge about food fraud and food fraud prevention; almost 50% of the topics across the two-day conference were related to food fraud, traceability, supply chain management and crisis management.

As well as speaking about recent trends and developments in food fraud, I enjoyed learning from the other speakers, sampling the wonders of THAIFEX and enjoying Thai food which was truly excellent.

Karen Constable spoke about Food Fraud at World of Food Safety Conference

 

Background checks as an aid to fraud mitigation

I was lucky to gain some fantastic insights into the intricacies and challenges of performing background checks on business people in Asia from Jingyi Li Blank,  Mintz Group.  Background checks on business owners are a great way to understand vulnerabilities to food fraud when seeking new suppliers or investigating sources of new raw materials.  South East Asia and China present some challenges for companies performing background checks, including the way that people in the area often have multiple spellings and versions of their of their names, as well as cross-border issues of jurisdiction.

Prevalence of food fraud prevention systems

Julia Leong from PricewaterhouseCoopers shared some statistics on current levels of compliance among food companies who have interracted with the PwC SSAFE tool: 41% of companies have no systems to detect or monitor fraud, 36% have no whistle-blowing systems and 38% do not perform background checks on employees. Food businesses that neglect these areas are exposing themselves to serious financial risks from food fraud.

Support for food businesses in developing countries from GFSI

It was heartening to hear about the new program being launched by the Global Food Safety Initiative (GFSI) in developing countries.  The Global Markets Program is designed to bridge the gap between food operations with no formal food safety systems and those who have GFSI-endorsed certification by helping companies to develop food safety management systems through a process of continuous improvement.  Within the program, manufacturing support systems related to hygiene and other basic principles of food safety are implemented progressively over a defined time period as the companies work to attain either a basic or intermediate level of compliance.  The results are not accredited but become the foundation for further improvements so that the business can work towards implementing a complete food safety program.

Sustainability in the food supply chain; palm oil and coconut oil

Matthew Kovac of Food Industry Asia presented on behalf of Cargill, providing a fascinating introduction to the sustainability programs Cargill has introduced in their palm oil and coconut oil supply chains.  Cargill is a major grower, purchaser and refiner of palm oil and are aiming for a 100% sustainable target by 2020.   For Cargill, sustainability in palm oil means:

  • No deforestation of high value areas
  • No development on peat (burning beat causes air pollution and contributes to climate change)
  • No exploitation of indigenous peoples
  • Inclusion of small land holders

Coconut oil sustainability is being improved in conjunction with The Rainforest Alliance, by providing training and support for Filipino growers so that they can increase their yields, as well as providing them with access to wood fired dryers that allow the growers to produce copra that has better colour, less aflatoxins, less environmental contaminants and lower free fatty acids than traditionally sun-dried copra.

The many and varied hazards in HACCP for fish

It was both fascinating and scary to be reminded of the hazards to food safety from fresh fin fish by Preeya Ponbamrung, from Handy International: pathogenic bacteria, viruses, biotoxins such as ciguatera, biogenic amines (histamine being the most common), parasites and chemicals such as water pollutants and antibiotics used in aquaculture.  That’s quite a hazard list; it was heartening to hear Ms Ponbamrung describe the control methods employed by the fish processing industry to keep those hazards out of our food supply.

Crisis communications; winners and losers

We learnt about successful methods – and not-so-successful-methods – that food companies use to communicate food safety and food fraud risks to consumers.  Nestle was applauded for its fast, clear and practical response to reports of counterfeit versions of its popular MILO chocolate drink powder in Malaysia.  The brand owner promptly published instructions for consumers on social media and in the local press explaining how to tell the difference between the fake and the real product.

Image: MILO Malaysia Facebook, March 2015

 

Some other companies do not do so well with crisis communications.  Cesare Varallo of Inscatech, showed us that the public communications of Chipotle in the USA about its food safety problems were less than ideal.  The brand has suffered serious losses and it has been reported that 13% of its former customers say they will never return.  Time is of the essence in a food safety or food fraud crisis.  Does your company have a crisis plan?

Want to know more about any of these topics?  Get in touch with us, we love to help.

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Filed Under: Crisis Management, Food Fraud, Supply Chain Tagged With: China, food fraud consultant, food safety, GFSI, integrity, supply chain, sustainability, transparency

26th February 2017 by foodfraudadvisors

Coming to a store near you….

Keeping abreast of food fraud and food safety news is a daily activity and one of my favourite work tasks.  This week, as I skimmed through food industry trivia and pondered the launch of chocolate cheese (seriously), the two most alarming and unusual food fraud incidents I came across were news of thirty five businesses who were caught by Chinese authorities adding opium to food and a British business that was prosecuted for selling ‘almond’ powder that contained peanut.  By the way,  you did see that correctly: opium.  And just for the record, opium is not a permitted food additive.  Peanut-contamination of anything is, of course, a very serious risk to the safety of allergic consumers and has resulted in deaths in recent years.  It’s tragic to see that this type of adulteration continues to occur.

Having digested thousands of words of information about prosecutions, investigations, trends in food fashions and the changing regulatory landscape, I began to notice some patterns and found a couple of big red flags for future risks of food fraud.

Halal

Halal certifications are increasingly needed for market access for almost every food type at both the retail and wholesale level.  A halal product is often indistinguishable from its non-halal counterpart which means that everyday consumers are not able to verify food sellers’ claims about halal status.  Falsely claiming halal for a food item is an easy fraud to perpetrate, especially during the retail sale of un-packaged food in restaurants and takeaway stores.  Halal fraud can be as sophisticated as forgery of certification documents accompanying bulk shipments of food or as simple as dishonest signage in a takeaway store.  There have been a number of incidences of halal fraud in the news lately and these are almost certainly the tip of the iceberg.  I see very high risks in the South East Asian countries of Indonesia and Malaysia; these being some of the world’s biggest markets for halal food and having variable and sometimes chaotic food supply chains accompanied by uneven regulatory enforcement.  However, halal forgery can happen even in the most sophisticated markets with a recent prosecution in the United Kingdom in which the fraudster is alleged to have netted a quarter of a million pounds.  With this kind of money up for grabs, you can expect halal fraud to continue.

Is this meat halal?

Probiotics

Probiotics are among the hottest food ingredients for the healthy eating market right now.  New technology is claimed to enable probiotic bacteria – good bacteria – to survive in an ever-increasing range of food types, taking them beyond traditional yoghurts and ‘Yukult’ style dairy drinks.  Probiotic foods command a premium price and, as with many of the most vulnerable food fraud targets, the probiotic components are indiscernible to consumers.  There is a real and growing risk that fraudulent claims will be made about the quantity and types of live bacteria in food products, with the possibility of both accidental and deliberate frauds.  Any food business can make a mistake with formulations and shelf life, leading to discrepancies between the quantity of live bacteria in the food and what is claimed on the pack.  Premium brand owners are less likely to risk their reputation with unsubstantiated claims and these businesses are more likely to have the in-house expertise and resources to properly verify their on-pack claims.  It’s the smaller food companies and newer brands that I worry about:  they are much more likely to find themselves inadvertently or knowingly selling ‘probiotic’ products that don’t live up to the marketing hype.

Cold Brew Coffee

Can you fake cold brew coffee?  Cold brewed coffee appears to be here to stay but it has a high price tag and would be easy to fake.  Could the average consumer taste the difference between conventional and cold-brew coffee?  I’m pretty sure that I couldn’t, especially when served icy cold or with lots of milk.  The production method for cold brewed coffee is slower than conventional brewing, which usually means more costly.  And that means food businesses could be tempted to cut a few corners.  Even hipster brands that build their messages around product authenticity can find themselves in a scandal when financial pressures increase, as was the case with an ultra-premium bean-to-bar chocolate brand recently.  I wouldn’t be surprised to see a few incidences of fraudulent claims about cold-brewed coffee hitting the headlines this year.

Cold brew coffee: hot food fraud risk

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Filed Under: Authenticity, Food Fraud, Horizon Scanning Tagged With: allergens, authentic food, chocolate, coffee, cold-brew, food fraud, food safety, halal, horizon scanning, probiotics, transparency

19th December 2016 by foodfraudadvisors

Secrets of the horsemeat scandal

How did the enactment of an obscure transport law in Eastern Europe change the face of food manufacturing forever?  Karen Constable investigates the link between Romanian road rules and the horsemeat scandal.

Almost four years after it first made headlines, the series of incidents that became known ‘horsegate’ continues to impact the global food industry.  It began in January 2013, when Irish authorities revealed they had discovered horsemeat in burgers that were supposed to contain 100% beef.  The discovery sparked a frenzy of testing and soon horsemeat was being discovered in dozens of different products in countries all over Europe and beyond.  The sheer scale of the contamination sent shock waves through the food manufacturing world.  Occurring five years after the melamine in milk powder scandal of 2008, which sickened over 300,000 babies in China, this incident was unfolding much closer to home for food manufacturers in Europe.  It was a wakeup call for our industry: we could no longer pretend that food fraud of a similar scale and impact as the melamine milk scandal could not happen in the western world.

The scandal resulted in market withdrawals of tens of millions of food products across Europe, millions of euros of lost business and multiple prosecutions.  Consumers’ trust in manufactured food plummeted and sales of frozen hamburgers and frozen ready meals dropped by 43% and 13% respectively in the United Kingdom in the month following the first product withdrawal.

Despite some media reports claiming that the first horsemeat discovery was the result of ‘routine’ testing, it is now known that the scandal was uncovered almost by accident.  As strange as it may seem to the wider community, it is unusual for food manufacturers and regulatory authorities to test foods for materials that are not expected to be present.  This is, of course, how the perpetrators of the Chinese melamine fraud could conduct their activities on such a large scale for what is thought to be a significant length of time.  The original horsemeat tests were conducted by the Food Safety Authority of Ireland because a sharp-eyed inspector had noticed a discrepancy between packaging and labelling of frozen meat.

As the investigations began it became apparent that law enforcement and regulatory authorities were ill-equipped to manage the complex cross-border issues that arose.  Supply chains seemed hopelessly complicated to unravel, with on-paper ownership of meat often disconnected from the physical whereabouts of the food.  By the time the scandal was declared over, investigators had identified at least three entirely separate supply chains involving different slaughterhouses, traders, processors and criminals.

Horsemeat and beef meat are similar in appearance, texture and flavour.  Yet the European market for horsemeat is relatively small compared with beef; it is not consumed by people in many Western European cultures. For unscrupulous merchants, however, horsemeat’s abundance and low price made it the perfect substitute for beef.   With access to a cheap, abundant adulterant, the criminals appeared to have an easy job of it.  It was so easy, in fact, that swapping horse for beef appears to have been a long-term business plan for at least one of the meat traders involved in the scandal, Jan Fasen.  Fasen had been convicted and jailed for a similar fraud in 2007.  The name of his company, Draap, is the Dutch word for horse spelt backwards.

Much of the horsemeat found in the affected products originated in Romania, the by-product of a unique set of circumstances which affected the availability and price of horse meat in that country.  Six years prior to the scandal, a law had been passed banning horse drawn vehicles from the streets of cities and towns in Romania.  Within a few years there was a surplus of unwanted horses, with abandoned animals roaming city streets and parks.  The horses were rounded up and exported to slaughterhouses in neighbouring countries where they were slaughtered for legitimate human and pet food.  By 2007, however, concerns about the spread of equine infectious anaemia, a disease which was endemic in Romania, resulted in a ban on the trading of live Romanian horses.  With live exports stopped, there was nowhere for the horses to go.  Enterprising local businessmen built their own slaughterhouses in Romania and began to export horse meat to Europe.

Draap Trading, a company operated from Belgium and registered in Cyprus, was among those that purchased Romanian horsemeat.  It shipped the meat to the Netherlands where it was re-labelled as beef.  From there it was sold to legitimate meat processors, including one in France who supplied the factory in Luxembourg that manufactured lasagne and spaghetti bolognese for Findus and Aldi.

Romania was not the only source, however: the burgers at the centre of the initial discovery in Ireland contained horsemeat that came not from Romania but from Britain, Germany and Poland, via another Dutch trader, Willy Selten.  In 2015 Selten was jailed for 2.5 years for crimes related to the fraudulent supply of horsemeat in 2011 and 2012.  In November 2016 he was ordered to pay €1.2m – the estimated proceeds of his crimes – to the Dutch government.

Given the history of Selten and Fasen, it seems likely that undeclared horse was present in the European food supply for many years, remaining undetected and causing no apparent harm to consumers.  We will never know whether those responsible considered the safety of consumers when planning their crimes.  We do know that unsafe adulterants are more likely to be detected, which makes them less attractive to fraudsters.  Certainly, in the melamine scandal in China, just a few years prior, consumer harm played an important role in the detection of the fraud.  In that case, it is likely that low levels of melamine had been added to milk powder and other products for many months or years without causing any immediate or obvious harm to anyone.  It is thought that the concentration of melamine in baby formula increased in 2007 and 2008 and it was the higher levels that caused kidney problems in babies.  The fraud was uncovered by authorities investigating the illnesses.  Perhaps the extra melamine had been added by mistake, or perhaps the fraudsters got greedy.  Either way, the adulteration was costly for the criminals as well as their victims: two of the people responsible were executed by firing squad in China in 2009.

During the horsemeat fiasco, and to the relief of the entire industry, no person was sickened or injured by the presence of horse in ‘beef’ products.  There was, however, a major health scare: horsemeat can contain veterinary drugs, including phenylbutazone – “bute”, which can be harmful to human health.  It was a lucky coincidence that the overwhelming majority of the contaminated products proved not to contain phenylbutazone.

As investigators worked behind the scenes, public events in the European food industry took on the appearance of collapsing dominoes: first was the withdrawal of 10 million burgers by Tesco, Lidl, Aldi, Dunnes Stores and Iceland in United Kingdom.  Tesco lost £300m in market value overnight.  In the following weeks, Asda also removed tens of thousands of products from its shelves; Tesco and Aldi extended their withdrawal from burgers to ready meals; Waitrose withdrew meatballs because of fears they might contain pork; slaughterhouses in Yorkshire and Wales were raided by regulatory authorities; the scandal spread to France and multiple arrests were made on both sides of the English Channel.

By the end of March 2013, authorities had found horse labelled as beef in three Polish factories; equine DNA had been found in chicken nuggets in Greece; water buffalo and donkey had been found in South African burgers and more big brands, including Ikea, Birdseye and Nestle had been affected with their products withdrawn from markets in Cyprus, Belgium, Spain and Czech Republic.

By year’s end, Tesco’s annual profits had fallen by 52%.  Consumer trust in large food manufacturers and retailers was at an all-time low: British consumer organisation ‘Which?’ reported that sixty percent of consumers had changed their shopping habits because of the scandal.

The British government commissioned Professor Chris Elliott to review and report on the implications of the horsemeat contamination for the British food industry.  The Elliott review, as it became known, resulted in the creation of a special food fraud crime unit in that country and the development of a range of other collaborative enterprises across Europe including special functions within the European Joint Research Council (JRC) and food-focussed operations by Interpol.

The food safety community, initially shocked and alarmed at the potential safety implications of the adulteration soon began a period of discussion and introspection, which often centred around the unspoken question ‘What if the meat had been dangerous?’.  The scandal broke at a time when the GFSI food safety standards were consolidating their revered positions at the pinnacle of ‘best practice’ manufacturing: the standards were being strengthened, lengthened and broadened.  Audit durations were increasing, auditor qualifications and certification systems had become more stringent and standards for packaging, storage and distribution had been upgraded.  And yet these GFSI-endorsed food safety management systems, considered to be the gold-standard for food manufacturing and administered with the strictest oversight, had revealed an Achilles heel the size of Bucharest.   The GFSI promptly created the ‘Food Fraud Think Tank‘ to address the gaps and suggest solutions.  This resulted in changes to GFSI’s guidance for food safety standards, with GFSI-endorsed standards being updated to reflect the updated guidance.  The new guidance requires food businesses to formally address the risks from fraudulently adulterated ingredients when they design their food safety management systems.

The food safety landscape had changed, seemingly overnight, from one that was focussed almost exclusively on unintentional or natural contamination to one that requires food manufacturers to consider, control and prevent more unpredictable and sinister events.

In the wake of these changes, a new discipline of food study has appeared.  It is now possible to study food fraud at prestigious educational institutions, attend international conferences devoted to the topic and tune in to webinars conducted by specialists in compliance, legislation and testing.  Analytical chemistry researchers are developing ever-more sophisticated test methods for detecting adulterants.  Food businesses large and small are developing better systems to prevent, deter and detect economically motivated adulteration within their supply chains.

Food manufacturers are slowly regaining the trust of consumers, helped by the visible presence of enforcement operations and government initiatives such as the United Kingdom’s Food Crime Unit and Interpol’s Operation Opson in Europe as well as the Food Safety Modernisation Act (FSMA) in the United States.

And what of the adulterated beef?  We can only guess at how many tonnes of it was eaten by unsuspecting consumers in countries all over Europe before the scandal broke.  Contaminated product that was withdrawn from the market – tens of millions of units – was destroyed; either buried in landfill or used as animal feed.  It seems a sad and wasteful journey for the unwanted horses of Romania; a journey conceived by men who wanted to be rich and one that ultimately changed the face of food manufacturing forever.

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Filed Under: Adulteration, Food Fraud, Food Safety, Impact of Food Fraud, Supply Chain, Traceability Tagged With: authentic food, detection, economically motivated adulteration, EMA, food fraud, food safety, food safety standard, FSMA, GFSI, horse meat, impact of food fraud, recall, supply chain, traceability, VACCP

14th September 2016 by foodfraudadvisors

Food Fraud Alerts – top issues this month

Highlights from this month’s Food Fraud Report

Cheese buyback

In the USA, the Department of Agriculture (USDA) is buying $20m worth of cheese in an attempt to improve prices.  The cheese will be given to food banks and pantries. read more

Cheese wheels on the shelves in diary production factory

Champagne doom

Champagne makers have warned of a looming shortage due to bad weather during the growing season, the worst in 60 years.  read more

Dairy prices turn a corner

Falling production and growing demand is said to be responsible for a  sudden sharp upturn (12.7%) in global dairy prices.  read more

Lead found in turmeric

Routine sampling by New York State (USA) food inspectors found high levels of lead in retail turmeric, leading to a recall of multiple brands in the USA.  read more

Spices and herbs in metal bowls and wooden spoons. Food and cuisine ingredients
Spices have long been susceptible to fraudulent adulteration

 

Allergenic adulteration of cumin

There has been a recall of cumin due to the presence of undeclared peanuts.  read more

Wheat markets in flux

Global wheat production volumes have smashed records for the fifth year in a row.  read more

 

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Filed Under: Food Fraud, Horizon Scanning Tagged With: alerts, BRC, cheese, cumin, economically motivated adulteration, EMA, food fraud, food safety, integrity, recall, turmeric, VACCP

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